Taronga National Volunteer Week Awards recognise the achievements of our volunteers who have gone above and beyond the call of duty in their commitment to our organisational vision and values.   

2013 Awards will be on 15th May 2013 in Sydney and in Dubbo.
"Volunteers - Thanks a Million!"

For 2013 Taronga Zoo nominees click here

 

 

 

 

 

 

 

Notes from the nominations of the 2013 Taronga Zoo nominees can be found below, read on for their amazing achievements ;

[collapse collapsed title=Be Supportive and Enthusiastic]

Ashleigh KomalMarine MammalsAshleigh started volunteering with the Marine Mammal department in September 2012, having previously completed a placement on the division for her TTI studies.
Ash arrives early and launches into tasks with enthusiasm and good cheer.  She has a real interest in the work and is constantly seeking opportunities to improve, gain a greater understanding of keeping practices and learn new skills.
Ashleigh’s enthusiasm for the role was punctuated recently when she had to miss a volunteer day for family reasons (her only day missed), but was keen to swap it for another day if that would help us out and apologised profusely for any inconvenience caused.
All in all, Ash is a bubbly personality to have around and is enthusiastc with whatever task is asked of her, regardless of how trivial it may seem. 
Clerinda LarssonHerpetofaunaClerinda is a very enthusiastic volunteer who will give a 100% effort into every task offered.
Clerinda is also our first volunteer to be offered the TTI scholarship because of her commitment and attitude to our work place.
She leads by example every week and never hesitates to work alongside others.
During this year we have had many frog conservation projects , in which we have had her assist us , due to her eagerness to learn and her accountability.
Our volunteers spend many an hour down in the Live Breeding Unit and Clerinda never complains, she is most happy to head down and assist no matter how long it takes or how often she has to go down.
We here at Herpetofauna value her contribution she makes to our department .
Di ScottAustralian FaunaDi Scott is a regular volunteer on the Australian Fauna Precinct Inside Mammals team.  Primarily assisting in the nocturnal house, Di is an extremely dedicated and hard working volunteer with excellent observation skills.
Recently, Di has taken up a role within Guest Services.  When rostered on to work on her regular volunteer days, Di assists the keepers in her usual volunteer capacity in the morning before changing her uniform and commencing her guest services shift.  This is an example of her dedication to both the animals and the team.
Di has great attention to detail and reports any interesting or abnormal animal observations to the supervising keepers.  She also asks questions to help develop her own knowledge of Australian Fauna.
Di regularly brings in browse, particularly grass tussocks that are put to great use in the nocturnal house.
Di represents the TCSA vision well and goes out of her way to assist zoo visitors and improve their day.
Dinosaur GuidesLearning & ExperienceIn the words of a recent winning nomination for the whole Dino Implementation Team:
The Dinosaur event was an amazingly successful collaboration of teams across the zoo to result in an experience that had crowds flocking to the zoo and taking away great messages about wildlife and conservation. The key players in the implementation project team showed how amazing results can be achieved through enthusiasm, and support for each other and achieving a great outcome.
The truth is Taronga couldn’t have done nearly such a spectacular job without the amazing and resourceful team of volunteer Dinosaurs Guides. So many of the especially recruited volunteers went well beyond the call of duty to give visitors the best possible experiences.
With the special Dinosaurs in the Wild exhibition Taronga was hoping to increase visitation over the summer period by offering an unusual and innovative opportunity to our regular visitors while also enticing others who aren’t our usual visitors to come along.
Given some of the challenges of the site and the busy summer crowds Taronga decided to recruit, train and deploy about 40 new short-term volunteers. This has some great results:
• 445,000 visitors came to see the Dinosaurs, making it the busiest Nov-Jan period ever – or at least since Giant Pandas years and years ago!
• ~40 great new volunteers from new demographics and with different aspirations – many are keen to or have converted to longer term volunteers in a variety of roles.
• Visitors reminded of the eastern or “Australian” side of the Zoo, and they loved it!
• Positive networking with Australian Museum when groups of volunteers visited each other’s sites.
• Several of the volunteer Dinosaur Guides supported Dream Night, Zoo Friends Shopping Night and other special activities during the period.
They embraced their inner palaeontologist – even when they didn’t really know a Brachiosaurus from a Tyrannosaurus to start with – and joined Taronga 1-2 days per week from the middle of October all the way through to early February.
Many also expanded their experiences, pushed their own boundaries by stepping up to make a public presentation, always with the support of their talented leaders, the Dinosaur Keepers (aka Discovery Hosts Leanne Hayter; Gillian Markham and Mel Betland).
All in all the volunteer Dinosaur Guides embraced their roles by engaging our many visitors, who came in all shapes and sizes, with stories of dinosaurs and their companion animals, while doing a little security on the side.
German RamirezBidsGerman has been volunteering with the Bird Team for over 2 years – and we have loved every second of having him a welcome part of our team.
German has all the qualities we could ask for in a volunteer – reliable, dependable, punctual, capable, flexible. He turns up with a smile and commences his morning routine without any need of instruction. During the day he catches on quickly to any task he is assigned, and we can always be assured that the quality of completion will be high. He is always looking to expand his knowledge of birds outside of his volunteer hours, with a keen interest in the animal sciences.
But more than this, German is a positive energy amongst the team. He is always smiling, laughing and genuine – and we would like him to know that he is very much appreciated!!!
Ian MaynardPRIan Maynard continues to assist the media relations team each Friday with the significant flow of fundraising requests received from the Sydney community. By assisting with these requests in a timely and efficient manner the Taronga brand is well represented at these events which are all about community and charity support. 
During this time he also manages to answer the general media phone line and filters emails among the media officers.
His manor in dealing with media is always calm and professional. By taking messages and receiving these calls it frees up the media team who are working on statements, updates and online content to keep the media and community informed appropriately. 
There would not be many people we could place in Ian’s chair during these situations as factual correctness and seeing through the  questions sometimes asked by media to get an inside scoop is no easy task. Ian does it flawlessly.
Jacki KingBehavioural Studies UnitJacki arrives for her duties each day with a big smile and infectious enthusiasm for any task she is given to complete. Jacki lifts the spirits of all those working around her with her extensive knowledge, love of the zoo and willingness to complete any job, however mundane, with a joyful attitude. Jacki is a pleasure to work with each Thursday and an asset to the Behavioural Studies Unit.
Janet LackeyPrimatesJanet has a good understanding of how the primate section works and the different rounds, she will often ask how she can help and we know we can set her a task and it will be completed properly and independently.
Jo NevinGuest ServicesJo attends the zoo every Wednesday and ensures that all volunteers are supported with the correct supervision and effort.  Jo is always enthusiastic.
Joan SwitzerZoofriendsJoan Switzer certainly deserves recognition for all of the help she has given to Zoo Friends over the years.
Every Monday she turns up at 9am on the dot, willing to help with any of the many tasks we have waiting for her – this could include:
• Folding and enveloping thousands of renewal and reactivation forms that Zoo Friends send out every month. This makes sure that our members receive their renewal information well before their membership expires giving them plenty of time to renew.
• Another task which Joan has helped us with is the never ending filing, as you can imagine with over 70,000 Zoo Friends members there is an amazing amount of paperwork.  Joan has spent countless hours helping us to file and organize this which is priceless when you have to suddenly look for a member’s form and it can be located immediately.
• Joan has also shredded countless bagfuls of paper for the chimps!
• And when we need extra help, a quick phone call to Joan and she will organise herself to come in as soon as she can.

All of the assistance that Joan gives to the Zoo Friends team ensures that the Membership Officers have more time to focus on the important task of looking after our potential and existing members.
Joan is always cheerful and nothing is ever too much to ask of her.
We know in the Zoo Friends office that Joan is definitely an invaluable member of our team. 
Marion ArnottZoofriendsMarion's dedication to her role is simply outstanding! She is a continuous source of support to the zoofriends team and is so enthusiastic even Christmas couldn't keep her away.  We know we can always count on Mation to get the job done quickly & perfectly every time, even though they are often mundane tasks.  Marion is an invaluable member of our team & always a pleasure to work with.
Mark DomeniciHerpetofaunaMark is the epitome of a true volunteer. His work man ship is second to none.
Mark goes above and beyond everything we ask of him; he is a great asset to our team and to the Zoo.
His maturity and reliability stands him very high among fellow team members, with this we use Mark in our Coroborree frog conservation program, where he has minimal supervision due to his diligence, initiative  and reliability.
Michael Mc Fadden uses Mark to asssit him in the frog containers on a regular basis.
 Mark has also been used to teach staff and volunteers of special duties needed with our frog work
No task is too large or too small for him and he is always offering more and ensures his task is complete before leaving each day.
He communicates very effectively and professionally at all times.
Mark has gained a high respect here in Herpetofauna.
We see Mark as a keeper of the future and believe Mark could be a candidate for all 5 categories.
Meghan PlumbBird ShowMeghan is an extremely competent and enthusiastic individual. Whilst visiting Australia (Meghan is originally from Canada), Meghan first approached the Bird Show team after watching one of our shows and based on that experience undertook every step necessary to become one of our volunteers. This meant returning back to Canada for a number of months prior to starting with us!
During her time at Bird Show Meghan excelled in all tasks delegated to her to a high standard, contributed to training discussion and positively added to the team culture. Meghan was deemed so competent she was even trained in the handling of some of our show birds, an opportunity offered only to volunteers that demonstrate skill, confidence and enthusiasm.
Meghan has now finished volunteering with Bird Show, but is now volunteering with the Taronga Wildlife Hospital, of which she has our full support. It was a hard decision for Meghan to make, but we agreed (although we dreaded the thought of her leaving) that the different experience would benefit her and place her in a better position for casual work. We sincerely hope to work with Meghan again in the future and wish her every success.
Pauline GibbsGuest ServicesPauline continues to show such great processionalism re her role as Monday's volunteer coordinator.  Her latest initiative is selling of the $3 volunteer tours, which she and the team are going "gang-busters" and easily earn more in tours than the rest of the week combined.
Peter HardingAustralian FaunaPeter Harding is a regular volunteer on the Australian Fauna Precinct.  He is always enthusiastic and motivated and assists keepers wherever required.  He has contributed to many large scale and ongoing projects, especially in the nocturnal house.  He routinely assists keepers with browse collection which has improved the work efficiencies of the team, fulfils husbandry and enrichment needs and improves exhibit aesthetics.  He has excellent communication skills and works well with the keeping team.
Peter’s commitment to his role as volunteer is outstanding.  He is always at the ready to assist and goes about a task with minimum fuss.  He readily asks questions and gives advice or feedback from an objective perspective. 
Peter utilises every moment of his volunteer day to assist keepers in achieving the objectives of both the AFP inside mammals team and the TCSA.
Rebecca SynottTaronga Wildlife HospitalBec  is a fantastic and very enthusiastic volunteer since she started  volunteering at the TWH .
Bec works well and is very supportive in all her tasks with all the staff on the division be it a keeping task or helping in the reception area of the wildlife hospital.
She goes about her tasks with a huge smile and 110% enthusiasm and a great laugh and lots of knowledge.
Bec is much loved by the staff and we are always happy to see her first this on a Monday morning to start off the working week.
Tom BranighanPrimatesTom has a good understanding of how the section works and the different rounds. Often asks how he can help and we are able to set him a task and know that it will be completed properly and independently.
  
   
   
   
   
   
   
   
   
   
   
   
   
   

[/collapse]

[collapse collapsed title=Accept and Take Responsibility]

Brian SkingsleyGuest ServicesBrian has been instrumental in collecting the attendance and apology data on Guest Services and Behavioural Studies volunteers for more than 10 years now.
As a retired accountant, Brian has used his skills to produce statistics on hours of attendance which has been vital for the Volunteer Program records.
Brian takes his own initiative to collect all completed sign in sheets, enter data on a database he created and update and create documents for volunteer use.
He records total hours worked by and individual, a day group and the Guest Services program on a monthly and yearly basis. A mammoth undertaking.
Brian continues to embrace this role today and we are ever grateful for the extra time and commitment he puts in so graciously each and every month.
David CaswellGuest ServicesDavid is always helpful and enthusiastic not matter what Volunteer job is handed to him.  He also is quick to produce common sence feedback which is very helpful.  
Dick GallGuest ServicesDick is always reliable and consistent.  He has developed very good stroy relationships between his volunteers and guest services staff
Ellen WilsonCarnivoresEllen has been a volunteer on the Carnivore Unit for many years. Her enthusiasm, commitment & strong work ethic have made her an invaluable member of the volunteer program. Ellen knows our work routines very well and goes about completing tasks long before being prompted, or asked, by her supervising keeper. 
Gemma WhiteBackyard 2 BushGemma is one of our long-term dedicated volunteers. When Gemma turns up on a Thursday we know it’s going to be a good day! She takes initiative, knows what is expected of her and takes pride in her work.
Gemma is reliable, hard-working and nothing is ever too much trouble for her.
She is a great asset to the B2B team.
Golda Dela CruzBehavioural Studies UnitGolda is one of BSU’s greatest assets. She is extremely reliable, never misses a shift and is often the only volunteer in on a Saturday afternoon. It therefore speaks volumes that she is able to both collect and analyse data by herself with little to no direction or supervision. Golda approaches each and every task assigned enthusiastically and competently. She often takes the initiative to complete and check data from previous watches and communicates clearly with other volunteers so they can easily pick up where she left off.
Ian MaynardGuest ServicesIan always goes out of his way to ensure that excellent customer service is provided for all visitors.
Peter HardingBSUPeter takes on his tasks each day with a great level of responsibility and initiative. Peter is enthusiastic and completes his tasks to a level over and above the expected, from bringing the down the BSU mail, to volunteering extra days and hours in order to complete jobs.
Peter HardingMarine MammalsPeter is always showing initiative, accepting and taking responsibility for tasks on the division. Peter never shy’s away for a job given and completes all tasks.
Peter also shows a keen interest in learning new tasks on the section e.g. music for shows and enrichment as well.
Due to this he is a valued member of the team and is a prime example of someone who accepts and takes responsibility.
Rose Marie La MacchiaGuest ServicesThroughout the last 12 months Rose-Marie has fulfilled the role of Co-Ordinator on Thursday’s 2 and 4 of each month in a professional and courteous manner.
This role was undertaken by Rose-Marie who volunteered to fill the vacancy of Co-ordinator after the departure of other Co-ordinators from that day either through ill health or changing swapping to another day.
During this time Rose-Marie has had to deal with simultaneous and often complex issues.  This has required concurrent activity and been accompanied by a need to prioritise competing demands.  These difficult situations have been handled by Rose-Marie with ease.
Rose-Marie’s, allocation and assignment of the daily activity tasks are always well organised and equitable.  Her provision of Customer Service is characterised by dedication, attention to detail with an inherent ability to listen to both visitors to the Zoo together with the needs of Volunteers.  Her provision of Customer Service is professional, efficient and always friendly.  In her capacity as Co-ordinator she demonstrates the objectives and goals of the Zoo through her actions.
Rose-Marie is a commendable volunteer who is well regarded and respected by all the volunteers that work with her.
Stella BatemanAustralian FaunaStella has volunteered with Aus Mammals for the last year. Her can do attitude, hard work ethos and easy going attitude make Stella a delight to work with and she has been a stand-out volunteer from very early on.
Stella has exceptional communication skills and always completes tasks as instructed with a positive attitude. Stella is routinely relied upon to complete Koala and Macropod husbandry with minimal supervision. For instance, When the koala keeper was busy undertaking monthly  weighing, Stella completed the morning feed out and cleaning routine. This work includes safely entering enclosures, sighting animals, removing koala browse, changing water pots, feeding out new browse and raking of all 7 exhibits.  She takes full responsibility for her work which is consistently completed to a high standard. Similarly Stella can be entrusted to carry out additional tasks unsupervised. For instance, while I was rostered to Koala Encounters, Stella completed extra tasks such as additional scrubbing of feed stations, cleaning ponds, browse collection and attaching tree guards to trees in the Mac Yard. Stella has also assisted with Echidna encounters, monitoring the animal for signs of stress while also answering questions from the public.
Stella is incredibly bright, reliable and responsible and an asset to the Australian Fauna team.
  
   
   
   
   
   
   
   
   
   
   
   

[/collapse]

[collapse collapsed title=Show Dignity & Respect]

Alana DeightonCarnivores
Alana is a ‘quiet achiever’ - she has a gentle nature & quiet disposition. During her time on the Carnivore Unit she showed herself to be a reliable, hard worker who was always keen to learn about the animals on the unit. Her work ethic is strong & her work performance is good. In addition to volunteering on Carnivores she also volunteered at BSU developing her skills in animal behaviour. Alana was always happy to complete any task asked of her and had an extremely positive & willing attitude.
Alexia DalleyMarine MammalsLex instantly warmed to the Marine Mammals team and fit into general operations easily. Lex shows the utmost respect for every member of the marine mammal staff, and to include TTI students and clearly treats others as she would like to be treated. 
Lex may be quiet, but is still a very friendly and compassionate person who never complains about the hard, dirty jobs that need to be done. She constantly shows her own initiatve and interest in her role as a volunteer.
Due to her conduct as a short term volunteer, we were more than pleased to be able to offer her a long term volunteer position following the recent recruitment process.
Bernie HollambyGuest ServicesBernie has been a volunteer for about 15 years, maybe longer. Bernie has been and is the model of a "gentleman". He is consistenly courteous to his fellow volunteers and the general public.  He always shows interes in those he works with, is helpful and remains pateint.  I have never seen him flustered or rude and he is only ever positive when discussing his colleages.   He makes a point of farwelling each of the volunteers by name before leaing for the day. Although he lives at a considerable distance from the zoo he regularly attends meetings and functions.  the category for which I am nominating Bernie highlights all the qualities but the phrase that caught my eye was "treats each person as they expect to be trated" no one does this more comprehensively than Bernie.  He is one of those volunteers who  "fly under the radar"  he is reliable, good natured and a kind courteous man who deserves to be noticed.
Gemma WhiteBackyard 2 BushGemma is one of our long-term dedicated volunteers. When Gemma turns up on a Thursday we know it’s going to be a good day! She takes initiative, knows what is expected of her and takes pride in her work.
Gemma is reliable, hard-working and nothing is ever too much trouble for her. She is happy to use her experience and take on the responsibility of helping to show new volunteers the ropes which is a great help to us. Gemma is polite and will go out of her way to assist visitors with enquiries or issues.
She is a great asset to the B2B team.
Gina GraveBird ShowBird Show was lucky enough to have Gina work with us initially as a short-term volunteer over the 2012-2013 end-of-year period, and came to our attention after being highly recommended by the B2B team, a testament to Gina’s strength of character. Gina is a highly competent, warm and sociable person.
During a significant period of Gina’s time starting as a volunteer on Bird Show, we were quite often short-staffed. This meant Gina had limited training and supervision and also required her to quickly learn the “Trainer 4” role in our shows. This saw Gina controlling our sound system, remotely releasing birds and responding to unpredictable circumstances quickly and professionally. Although I am sure Gina would tell you “she could have done that better” (even after doing it perfectly!), it only serves to demonstrate her incredible standards. Gina would even go to the effort of typing up and printing off notes that would ensure her role was undertaken seamlessly. She was an immense help.
We have nothing but praise for Gina; she is highly valued by the Bird Show team and held in high regard.
Mike LeslieBackyard 2 BushMike has been a dedicated volunteer for the past 4 years. Not only does he find time to assist the keepers in their rounds early on a Sunday morning, but is a dedicated Volunteer trainer also.
Although Mike has recently left keeping duties to focus on Guest Services, the team will miss his lovely kind personality, and his cheeky sense of humour when your least expecting it!
I Nominate Mike for Showing Dignity and Respect for all the categories reasons.
 He is a true gentleman.
Rosemary DunnGuest ServicesRosemary has been a corrdinator since 1995, she coordinates the days activities with such dignity, enthusiasm and fairness taking all our preferences into account.  She has such a loely way with all volunteers and visitors to the zoo. If anyone is unwell or has any problems you can be sure Rosemary will have made a call to that person within a very short time.  She is such a warm, classy lady treating everyone with such kindness.
John CarollBehavioural Studies UnitJohn is an extremely reliable and hardworking member of the BSU team. John approaches each and every task with a willing smile, taking on the more ‘mundane’ jobs when others are unwilling and has often completed more hours in order to cover volunteer shortages. John always treats all those around him with great respect and is always a pleasure to have in the BSU office.
  
   
   
   
   
   

[/collapse]

[collapse collapsed title=Innovate & Take Initiative]

Alan LaithwaiteGuest ServicesAlan has  been a mentor, a friend and a supportive, intelligent and completely committed member of the Saturday 1, 3, 5, Volunteer day.
He seems to be the first to volunteer for extra activities, and volunteers regularly two days in every fortnight.
From my perspective it is Alan who will ask new and old volunteers to stretch themselves and do jobs they are not entirely familiar with.     This is wonderful, and stimulating.
Alexia DalleyBird ShowLex was an inspiration to work with, and a stand out volunteer. From day one Lex ensured she was on time, undertook all tasks to the highest standard and always asked for further direction when she promptly completed tasks. The Bird Show team was extremely fortunate to have Lex as a part of their team, for even after a short while Lex demonstrated great independence, taking the initiative to complete tasks that she was not instructed to do, but saw the team benefit it would result in. No task was ever considered beneath her, even though she is highly competent, and she could always be found wearing a smile regardless of what she was doing.
Lex was also one of few that took the initiative to develop her skill-base by undertaking workshops offered to all volunteers. It is the volunteers’ responsibility to pursue each workshop with the respective team member and plan to make time to undertake the associated activities. These workshops are aimed to provide our volunteers with as many skills as possible to make them useful in our Bird Show context, including bird tracking and relocation, training theory and bird identification.
Due to this drive I would not hesitate to take up an opportunity to work with Lex again. She is an invaluable asset to any team.
Andrea TurnerLearning & ExperienceAndrea is one of People and Learning’s long term volunteers. She volunteers with us every Tuesday mainly on our Zoomobile program but also with other ad hoc duties.
Working in such a busy environment can often intimidate people but Andrea has never let this faze her! She always brightens the office with her can do attitude and constant smile and delivers exceptional customer service.
Once she has completed her Zoomobile duties for the week, she is also eager to help out the Education Reception staff with some of their booking requests. Andrea always uses her own initiative, performing tasks without ever having to be asked and is always one step ahead! She will comment on any issues or processes that are not effective and suggest solutions to improve our systems.

In fact she is so capable; if any particular problems arise all staff know they can count on Andrea to help resolve the issue.
Andrea is an invaluable asset to the Learning Centre and assists with our goal of “inspiring people of all ages to make a personal contribution to conservation.” She truly does stand out of the crowd and we could not ask for a more lovely or capable volunteer
Chris LowBackyard 2 BushChris is a absolute pleasure to have on section. He is not just a volly to us, but our handy man, a whiz with food prep and friend to us all. He is hard working and dedicated to his work. He not only volleys with us but with guest services also.

He is all of the award above – we have chosen to nominate him for I: : Innovate and take initiative. As he truly does stand out from the crowd because of their willingness to use their initiative or embrace changes that will lead to the realisation of our Vision.
It is a delight seeing him walk into the office on a Saturday and have his morning coffee with us!
David BlairGuest ServicesDavid always shows initiative with different ways to share information with our visitors. 
Hayley TowellMarine MammalsHayley’s initiative and dedication to her work lets her stand out as a volunteer on the Marine Mammal Department.  She is a hard worker who can adapt to any situation and will willingly take to all tasks with a can-do attitude.  Whether it be s a task as simple as delivering mail, as medial as washing buckets or important (and unpleasant) as conducting extensive seal watches through inclement weather, Hayley has put her head down and got the job done.
Hayley has proven to be a dependable volunteer at Marine Mammals who can work both independently and as a part of a team.  Where a job is known to her, Hayley will
Liz HindBehavioural Studies UnitLiz is BSU’s enrichment-making guru and the mastermind behind almost all the enrichment items BSU create and disperse. Liz is always busy creating new and exciting challenges for our animals; items such as Christmas candles, gingerbread meerkat houses, frozen ‘fishicles’ and Easter egg piñatas, all of which were massively successful and received extensive coverage by our press department. When it’s not Easter, Christmas, or even Valentine’s day, Liz is busy cooking up a storm in the BSU kitchen and hiding food items in logs and various objects to provide daily enrichment for carnivores, primates and many other precincts within the zoo. Liz is always happy to support and teach her skills to others and approaches all her work with a smile and a joke. BSU would be lost without her!
Lynne IversonGuest ServicesLynn can always be relied on to follow through with a visitor enquiry.  She does the extra mile to make sure she gives the visitor the right information and shows extra initiative to achieve this.
Megan JohnsonPrimates & UngulatesMegan is always a very hard worker. If she ever finds herself with some spare time she shows initiative and is able to assess the situation and find something to do to help out.  She can always be trusted to complete a task to a very high standard and works well independently.  Staff always enjoy having megan around as part of the team. Megan is an outstanding contributer, a fast work, well liked who works hard and fast she is an invaluable asset to the team.
Mike LeslieBackyard 2 BushMike has been a dedicated volunteer for the past 4 years. Not only does he find time to assist the keepers in their rounds early on a Sunday morning, but is a long term dedicated Guest service volunteer.
Although Mike has recently left keeping duties, the team will miss his lovely kind personality, and his cheeky sense of humour when your least expecting it!
I Nominate Mike for Showing Dignity and Respect for all the categories reasons.
 He is a true gentleman.
Pauline GibbsGuest ServicesPauline continues to show such great processionalism re her role as Monday's volunteer coordinator.  Her latest initiative is selling of the $3 volunteer tours, which she and the team are going "gang-busters" and easily earn more in tours than the rest of the week combined.
Robyn BestTaronga Training Institute
Robyn Best has been volunteering with Taronga training institute 2 days a week since August 2012. From the day Robyn joined us she has been the most amazing asset to our team.

Robyn takes a very systematic, logical and common sense approach to her work. She is hardworking, thorough, efficient and enthusiastic and will happily tackle any task we give her no matter how tedious, repetitive, complex or involved it may be.

Robyn learns new systems and procedures very quickly and remembers everything she learns, enabling us to set her up with a list of tasks to be completed each week that she works away at without the need for supervision or direction. If she finishes the tasks we have set for her she seeks out additional work or if she sees something that needs doing she just jumps in and does it.

We feel so lucky to have Robyn as a part of our team, as well as being an all around lovely person; Robyn has a wicked sense of humour and brings a great sense of fun to our office. We just wish we could clone her, but she really is one of a kind!
  
   
   
   
  
   
   
   

[/collapse]

[collapse collapsed title=Clear and Simple]

Ben HaynesMarine MammalsBen has learnt the routines on each section of Marine Mammals over the course of his time here and now find efficient and time effective ways to complete tasks. He shows great initative in all aspects of his role as a Volunteer and is an effective and clear communicator with staff and others on this division.
Karin BrownBehavioural Studies UnitKarin is a dedicated and reliable volunteer, always making sure tasks are completed to the best of her ability. Karin always gives clear feedback on the tasks she has completed following her weekly shift enabling a smooth transition to the following day’s volunteers Karin often arrives with a smile and a cake to share, and is an important part of BSU’s Wednesday afternoons!
Mary O'DwyerGuest ServicesMary has a very clear understanding of what is requried on a day to day basis in the information centre and commincated this to all her volunteers on her day.
Maz BozMarine MammalsMaz could easily fit into any one of these categories and is the ideal volunteer. We have picked Clear and Simple because he is great within his role and it was an easy choice. He is always positive and upbeat, and comes in keen to not only help but to learn as much as he can. He is extremely professional and an assest to our division.
He always shows intiative and genuinely enjoys his time spent on section which is clear in his work. He learned to do the music for our Seal shows which is a responsibility few volunteers are trusted with as it has to be of a certain standard for our large audiences. He also offers great suggestions and solutions to problems, and is keen to help regardless of the task.
He works well within the group or on his own, and takes on new responsibilities really well.
Robyn BestTaronga Training Institute
Robyn Best has been volunteering with Taronga training institute 2 days a week since August 2012. From the day Robyn joined us she has been the most amazing asset to our team.

Robyn takes a very systematic, logical and common sense approach to her work. She is hardworking, thorough, efficient and enthusiastic and will happily tackle any task we give her no matter how tedious, repetitive, complex or involved it may be.

Robyn learns new systems and procedures very quickly and remembers everything she learns, enabling us to set her up with a list of tasks to be completed each week that she works away at without the need for supervision or direction. If she finishes the tasks we have set for her she seeks out additional work or if she sees something that needs doing she just jumps in and does it.
We feel so lucky to have Robyn as a part of our team, as well as being an all around lovely person; Robyn has a wicked sense of humour and brings a great sense of fun to our office. We just wish we could clone her, but she really is one of a kind!
Tarryn WilliamsCarnivoresTarryn is a committed & reliable volunteer on the Carnivore Unit. She completes any task required of her and does so willingly and with a smile. She is very adaptable to new situations and is able to work independently with minimal direction. If there is anything that Tarryn is unsure of she will ensure that the work she is doing is correct and that it is what is expected of her. She has a friendly disposition and communicates well not only with keepers but also other volunteers/students of varying ages.
  
   
   
   
   
   
   
   
   

[/collapse]