|Taronga||Taronga Western Plains|
|Applications open||Applications close||Applications open||Applications close|
|Level 1||August 2013||August 2013||February 2014||February 2014|
Guest Services Volunteers work throughout the Zoo providing information and interpretation about the Zoo and its animals to visitors.
Working in the Information Centre advising visitors and handing out maps; participating in interpretation activities; spot guiding (providing information and navigation to visitors on the grounds); helping out at special events; conducting visitor surveys; and assisting with crowd control.
Guest Services Guide (must already be a Guest Services Volunteer)
These volunteers are trained to additionally provide guided tours, especially of our Australian animal & Big Cat section, and assist with VIP tours.
Is this right for me?
You need to enjoy working with people, be prepared to be part of a team, have a keen interest in animals and a willingness to learn. A decent level of fitness is required as you will be walking around the grounds on a regular basis.
Minimum commitment: 12 months, once per fortnight (negotiable).
Financial contribution: $25 joining fee plus Zoo Friends membership
NB: Volunteer positions are not guaranteed, if you are not currently a Zoo Friends member you will not be required to join unitl after you have sucessfully gained a position.
All Guest Services volunteers are required to complete a one day induction and a six day orientation training course, covering customer service, basic animal knowledge and Taronga's programs
- Additional Tour Guide training is required to progress to Guest Services Guide