Dine & Discover NSW

Dine & Discover NSW

Redeem your $25 voucher at the Zoo.

Save on tickets the next time you visit Taronga Zoo Sydney or Taronga Western Plains Zoo Dubbo, thanks to the Dine & Discover NSW program.

Your $25 vouchers can be used when purchasing Zoo tickets online, by entering the unique code into the Promo Code box as you purchase your ticket(s).

For purchases on-site at our Zoos at any of the food and beverage outlets, Zoo Friends annual memberships (in-person joins or renewals only), retail stores for animal experiences or in-grounds tour locations - you can scan your voucher in-person to redeem your $25 discount when making your payment.

Get out and about and support Taronga, where all our profits go back into our conservation programs to secure a shared future for wildlife and people.

Dine & Discover NSW

 

How does Dine & Discover NSW work?

Every NSW resident aged 18 and over will be eligible for four $25 vouchers worth $100 in total. The vouchers can be used at participating NSW businesses who are registered as COVID safe, such as Taronga’s two Zoos!

The vouchers will be divided into two categories:

  • DISCOVER: Two $25 vouchers to be used for entertainment and recreation, including cultural institutions, live music, and arts venues, available 7 days a week
     
  • DINE: Two $25 vouchers to be used for eating in at restaurants, cafes, bars, pubs and clubs available 7 days a week

Read more about eligibility and how to apply for or access your Dine & Discover NSW vouchers on the Service NSW website.

How do I use my $25 Dine & Discover NSW Vouchers at Taronga?

  • DISCOVER: You can use your Discover voucher to receive $25 off the purchase price of any Zoo tickets or animal experiences at either Taronga Zoo Sydney or Taronga Western Plains Zoo Dubbo
     
  • DINE: You can use your Dine voucher to receive $25 off your bill at any food and beverage outlet at Taronga Zoo Sydney or Taronga Western Plains Zoo in Dubbo

How to redeem

Use your unique voucher code found in your Service NSW app under 'Vouchers' and enter it into the Promo Code box as you purchase tickets online for either Taronga Zoo Sydney or Taronga Western Plains Zoo Dubbo to receive your $25 discount.

For purchases on-site at our Zoos at any of the food and beverage outlets, Zoo Friends annual memberships (in-person joins or renewals only), retail stores for animal experiences or in-grounds tour locations - you can scan your voucher in-person to redeem your $25 discount when making your payment.

Frequently asked questions

How do I apply for the vouchers?

To participate in Dine & Discover NSW, you must have a MyServiceNSW account.

You can download the Service NSW app now and register for a MyServiceNSW account to get started.

What can I claim one of my vouchers on?

You can claim your $25 Dine & Discover Voucher at both Taronga Zoo Sydney and Taronga Western Plains Zoo Dubbo for any the following options:

  • General admission Zoo entry tickets
    • Including all individual ticket purchases (Adult, Concession and Child) as well as Family tickets
  • Zoo Friends annual memberships*
    • *For joins and renewals in-person on-site at Taronga Zoo Sydney or Taronga Western Plains Zoo Dubbo or over the phone by calling 02 9969 2777 (opt 3)
  • At Zoo cafés and food markets
    • Dine vouchers cannot be used to purchase alcohol
  • Animal encounters at both Taronga in Sydney and Dubbo
     
  • Wild Ropes high ropes course at Taronga Zoo Sydney

Vouchers unfortunately cannot be redeemed at any of the following options:

  • Zoo Friends annual memberships purchased online*
    • *$25 Discover vouchers can be redeemed in-person or over the phone only
       
  • Accommodation or overnight stays at our two Zoos
    • Taronga Zoo Sydney: Wildlife Retreat at Taronga or Roar and Snore
    • Taronga Western Plains Zoo Dubbo: Savannah Cabins, Zoofari Lodges or Billabong Camp
  • Items in our retail stores or gift shops
    • Other than if purchasing animal encounters

How long do I have to redeem the voucher until?

The Dine & Discover NSW program runs until Thursday 30 June 2022.

Can I change my visit date after purchasing Zoo tickets using my Dine & Discover voucher?

Yes, you can change your visit date through our Taronga contact centre team as long as your new date falls within the validity period, up to Thursday 30 June 2022.

If you have pre-purchased tickets prior to Taronga Zoo Sydney or Taronga Western Plains Zoo Dubbo's closures in line with the latest NSW Health advice and need to change the date of your ticket, you can do so by calling us on 02 9969 2777 or by emailing tz@zoo.nsw.gov.au.

Zoo tickets will not be extended until Thursday 30 June 2022, however, their validity will be extended in line with the length of each Zoo's temporary closure to ensure guests are able to use their tickets that have been affected by closure due to COVID-19.

Need to get in touch?

Email: tz@zoo.nsw.gov.au

Phone: (02) 9969 2777

Can I use more than one voucher?

You can only redeem one voucher per day at either Taronga Zoo Sydney or Taronga Western Plains Zoo Dubbo.

However, you can combine your voucher with another person's voucher towards the same transaction, for example when purchasing tickets online.

Are the vouchers refundable or redeemable for cash?

No. As per the Terms & Conditions found on the Service NSW website, these vouchers are not refundable or redeemable for cash.

Terms & Conditions

Read the Terms & Conditions

$25 Dine & Discover NSW Vouchers are redeemable only until Thursday 30 June 2022.

To use your $25 Dine & Discover NSW Voucher to save $25 off at Taronga Zoo Sydney or Taronga Western Plains Zoo Dubbo, you must enter your unique code found in your Service NSW app under 'Vouchers' and by selecting one of your available vouchers. 

$25 Dine & Discover NSW vouchers cannot be applied against tickets that have already been purchased during the validity period.

Read the full Terms & Conditions for Dine & Discover NSW on the Service NSW website.