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Guest Services Volunteer
  Taronga Taronga Western Plains
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Guest Experience TBC TBC TBC TBC

Guest Experience Volunteers work throughout the Zoo providing information and interpretation about the Zoo and its animals to visitors.  

When applications open, information and application form will be avaailable on our volunteer vacancies page

Guest Experience

Working in the Information Centre advising visitors and handing out maps; participating in interpretation activities; spot guiding (providing information and navigation to visitors on the grounds); helping out at special events; conducting visitor surveys; and assisting with crowd control.  

Guest Experience Guide (must already be a Guest Experience Volunteer)

These volunteers are trained to additionally provide guided tours of our Australian animal, primate & Big Cat sections as well as assisting with VIP tours. 

Is this right for me?

You need to enjoy working with people, be prepared to be part of a team, have a keen interest in animals and a willingness to learn. A decent level of fitness is required as you will be walking around the grounds on a regular basis.  This volunteer role will have no direct animal contact.

Minimum commitment:12 months, once per fortnight (negotiable). 

Financial contribution: $25 joining fee plus Zoo Friends membership.  This feel will help cover the costs of training and uniform.

NB: Volunteer positions are not guaranteed, if you are not currently a Zoo Friends member you will not be required to join until after you have sucessfully gained a position.


All Guest Experience volunteers are required to complete a one day induction and a seven day orientation training course, covering customer service, basic animal knowledge and Taronga's programs

- Additional Tour Guide training is required to progress to Guest Experience Guide

Click here for instructions on how to apply