Important update

Important update

Temporary closure

Following advice from the NSW Health Department and Federal Government the Wildlife Retreat at Taronga will be temporarily closed.

Taronga is a not-for-profit organisation and income from the Retreat supports our important wildlife conservation programs. We remain committed to securing the best possible future for wildlife and to providing an experience that allows our guests to develop a connection with the animals and leave the Retreat feeling inspired. To that end, we are using this downtime to improve our services so that we can re-open better than ever.

We look forward to welcoming you back to the Wildlife Retreat for a well-deserved getaway in the future.

Given the uncertain times, we have updated our cancellation policy to provide the upmost flexibility and are waiving all cancellation fees for new and existing bookings through to 1st November 2020*.

We are happy to re-book your reservation, or ultimately, cancel your reservation and refund any deposit received. If you would like to reach a member of the team, please call us on +61 (0)2 9978 4791 or email accommodation@zoo.nsw.gov.au.

Thank you for your continued support and we wish you and your loved ones all the best during these difficult times and hope that you stay safe and healthy.

*For stays up to 1st November 2020 all reservations that are cancelled up to 24 hours prior to arrival will incur no cancellation fee.