Last updated Friday 8 January 2021
Mask-wearing now mandatory indoors for Greater Sydney:
Please bring a mask when you visit Taronga Zoo Sydney. Mask-wearing is now mandatory for anyone 12 years and over in our retail stores, and highly recommended in all other indoor and enclosed spaces.
For guests visiting either Taronga in Sydney or Dubbo:
Following advice from NSW Health, we are welcoming back guests from the northern zone of the Northern Beaches in Sydney from Sunday 10 January 2021.
Please delay or reschedule your stay if you are from a COVID hot spot or have been asked to self-isolate. Any guests who have visited one of the identified venues on the NSW Health list, have been asked to self-isolate or have any cold or flu symptoms, are also asked to respect NSW Health advice and delay their visit.
Pre-booked registrations can be changed to an alternate date at no charge simply by re-booking a new visit via the online form for a later date.
Taronga is a COVID-safe venue!
We are committed to keeping you and your family safe and we follow all current NSW Health guidelines and advice. As part of your visit, we ask you to please check in using the Service NSW QR code. Please show this, along with your tickets, at the entry gate/check in desk.
To make visit even more enjoyable, we suggest you download the app before you visit.
Register your visit
If you are a current Zoo Friend and are planning a visit to Taronga Zoo Sydney or Taronga Western Plains Zoo Dubbo, you must complete an online registration form and let us know how many people from your membership are attending with you and your intended date to visit. This is so we can ensure the safety of those at our Zoos and the broader community.
We will also be implementing some changes and protocols that will make your day at the Zoo just a little bit different to the normal experience.
Register your visit
If you are a current Zoo Friend, please complete the online registration form based on which of Taronga's two Zoos you would like to visit.
Becoming a Zoo Friend
With every adult or concession Zoo Friends annual pass you get two kids (aged 4-15 years) annual passes FREE. When you buy online you save 10%, meaning that it’s just $99 for one adult and two children to enjoy 365 days of Zoo fun!
Zoo Friends enjoy great benefits across both of our Zoos including entry, discounts, exclusive access and more!
- 365 days unlimited access to Taronga Zoo Sydney and Taronga Western Plains Zoo Dubbo
- Reciprocal entry to interstate Zoos including Adelaide, Melbourne, and Perth Zoos*
- Half Price parking at Taronga Zoo Sydney
- 10% off food and drinks at our cafes and eateries (discount on coffee does not apply if using a single use takeaway cup)
- 15% discount at all Zoo Shops
- 20% discount on Wild Ropes
- 10% discount at the Wildlife Retreat at Taronga
- 10% discount on Roar & Snore at Taronga Zoo Sydney on select days
- 10% discount on accommodation at Taronga Western Plains Zoo Dubbo including the Zoofari Lodge, Savannah Cabins and Billabong Camp
- Priority seating at our bird and seal shows
- Exclusive pre-sale opportunities and ticket discounts for our best events including New Year’s Eve, Vivid and Twilight
- Access to exclusive member events and behind the scenes opportunities
Contributing to conservation
|Annual Pass Type||Online||At Gate|
(1 adult, 2 children 4-15 years)
(2 adults, 4 children 4-15 years)
|Child (4-15 years)*||FREE||FREE|
|Paid Child (4-15 years)||$49||$55|
|Infant (under 4)||FREE||FREE|
|Transferable Guest Pass*||$150||$150|
Upgrade from just $19^
Did you know you can upgrade your day tickets to an annual pass and relieve magic moments at the Zoo all year round! For one adult and two kids, an upgrade costs just $19, plus a one off $20 joining fee. The upgrade cost will vary depending on the size and makeup of your group, but the full price of your day tickets will always be deducted from you pass price. Simply present your receipt at the Zoo Friends Office to find out more and upgrade (map ref 5M).
With so many exciting changes on their way to Taronga, including the ground-breaking African Savannah precinct scheduled to open this summer, there’s never been a better time to upgrade!
See terms and conditions for full details.
*Need to know
- 2 kids aged 4-15 are free with each adult or concession pass. Children must be named and passes are not transferrable. Extra children can be added for $49 online or $55 at the Zoo for each additional child
- Concession ID is required for entry with a concession pass
- A transferable guest pass can be used by anyone but it can only be purchased in conjunction with an Adult membership. Maximum of two transferable guest passes may be purchased per membership
- 10% online discount is not valid on Transferable Guest Passes or Joining Fee
- Paid members receive free admission to Adelaide, Melbourne, and Perth Zoos while their membership is valid, however free child annual pass holders will be charged entry at Perth and Adelaide Zoos
Terms and conditions
- A Zoo Friends membership commences on the date of purchase and is only valid during the period up to and including the date of expiry.
- Zoo Friends memberships cannot be paid on a pro-rata basis for part-of a year.
- Any changes to memberships must be made within 30 days of purchase. Membership cancellations are at the discretion of the Zoo Friends Manager and all visits to Taronga and Taronga Western Plains Zoos will be deducted from any refund.
- Zoo Friends membership, including Transferable Guest Passes, are not available for corporate or commercial use, nor for clubs or groups and cannot be on sold separately in any circumstances (this includes the charging of any fee for the use of these passes). Any Zoo Friend members found to be in breach of these terms and conditions will have their membership cancelled.
- Any past, current or future Zoo Friends discounts, offers or promotions cannot be used in conjunction with any other Zoo Friends discounts, offers or promotions. This includes upgrading a day ticket against a discounted online membership.
- Child Passes
- i. A Zoo Friend child member must reside in NSW or ACT to be eligible for FREE membership.
- ii. A Zoo Friends child member must be attached to an active Zoo Friends adult membership.
- iii. No more than two FREE child members per active adult or concession Zoo Friends membership.
- iv. A child member is any member aged 4 -15 years.
- v. Child (free or paid) memberships cannot be attached to a Transferable Guest Pass.
- vi. If more than 2 children are to be added to a primary adult member or concession, the additional child member(s) must buy a child annual pass.
- A valid Zoo Friends membership (including a valid Transferable Guest Pass) grants the listed members unlimited entry during normal opening hours to Taronga Zoo & Taronga Western Plains Zoo.
- Other Zoos.
- i. A valid adult or concession Zoo Friends membership enables you to visit Melbourne Zoo, Werribee Zoo, Healesville Sanctuary, Perth Zoo, and Adelaide Zoo and Monarto Zoo.
- ii. A valid child (free or paid) Zoo Friends member may be charged an entry fee at Perth Zoo, and Adelaide Zoo and Monarto Zoo.
- iii. A valid child (free or paid) Zoo Friends membership enables you to visit Melbourne Zoo, Werribee Zoo & Healesville Sanctuary.
- (Please note Zoos Vic, Zoos SA and Perth Zoo are separate entities and reserve the right to change terms and conditions)
- A Zoo Friends named membership card is non-transferable. All memberships, excluding Transferable Guest Passes, must include current member details, including first and last name, date of birth and a photograph of the member. Only the named person listed on Zoo Friends membership card may use it.
- Transferable Guest Passes:
- i. No more than two Transferable Guest Passes can be purchased per Zoo Friends membership.
- ii. Transferable Guest Passes may only be used by one person per visit per day to either Taronga or Taronga Western Plains zoos and are not valid at interstate zoos.
- To gain entry to Taronga and Taronga Western Plains zoos the member must present a valid and signed Zoo Friends membership card to Admissions staff.
- Renewal of a Zoo Friends membership which has exceeded its expiry date by a period of more than 6 months are subject to a joining fee in addition to the membership subscription.
- Zoo Friends with a current active membership are able to renew no more than 60 days in advance of the expiry of their membership.
- Child Pass ages:
- i. A free Zoo Friends child annual pass covers a single child aged 4-15yrs inclusive.
- ii. A paid Zoo Friends child annual pass covers a single child aged 4 – 15 years inclusive.
- Additional members may be added to a Zoo Friends membership, and are subject to the full applicable membership fee and will expire on the same date as the primary member.
- The primary member is responsible for ensuring the details of their Zoo Friends membership are correct at all times.
- Visitors to Taronga Zoo or Taronga Western Plains Zoo choosing to upgrade to a membership from a day ticket are bound by the following terms:
- i. A valid Taronga entry receipt or Taronga day ticket must be presented at the time of purchase.
- ii. Only one admission amount can be discounted from each membership purchased, and at the price paid for the admission ticket.
- iii. Admissions must be of an equivalent or comparatively lesser value than the membership they are to be discounted from. For example, the maximum discount available for an adult membership is an adult admission fee.
- iv. If the total of admission ticket value exceeds the total membership value, Taronga will not refund the difference.
- v. Upgrades must be made within 14 days of date of ticket redemption.
- vi. Day tickets cannot be upgraded online and/or upgraded against the discounted online membership prices.
- vii. Third Party and discount entry tickets cannot be upgraded to a membership.
- Concession rate is available for members who meet certain criteria, to see a list of what is accepted click here.
- To be eligible for Taronga Teacher’s Association (TTA) Membership members need to provide evidence of their profession, such as payslips or other documentation.
- A Zoo Friends membership is solely for the recreational enjoyment at the Zoos and cannot be used for entry for any commercial activity including product placement or news media reporting.
- Taronga Conservation Society reserves the right to change and determine member benefits, including discounts to Taronga retail shops and Taronga Zoo car park during a Zoo Friends membership including by giving you notice by email and by posting a notification on the Taronga Zoo website.
- A Zoo Friends member must abide at all times by the conditions of entry of Taronga Zoo and Taronga Western Plains Zoo .
- The Zoo Friends team reserves the right to cancel a paid Zoo Friends membership without a refund upon breach of the Terms and Conditions above.
- If a membership card is lost there will be a $10 charge per card to a maximum of $20 for issuing a duplicate.
- To receive your exclusive parking discount at Taronga Zoo you will be required to validate your parking ticket either at the top Zoo Shop located in the main entry plaza or at the Zoo Friends office. Once your ticket has been validated you can pay at one of the automated pay machines in the car park or at the car park station. (Please note that you must validate your ticket before the Zoo closes, if your ticket has not been validated by that time you will be required to pay the full rate.)
- Membership privileges, terms and conditions may be amended or revoked at Zoo Friends' discretion by giving notice by email and by posting a notification on the Zoo Friends’ website.