Purchase your tickets to Taronga Zoo

Taronga Zoo is a COVID-Safe site.
We're committed to keeping you safe, so you may notice a few changes the next time you visit our Zoos.
Read more about the measures in place.

Sydney

Purchase your tickets online and select your visit date to Taronga Zoo Sydney.

Dubbo

Purchase your tickets online and select your visit date to Taronga Western Plains Zoo Dubbo.

COVID-Safe information

Last updated Wednesday 28 July 2021

In line with the latest health advice from NSW Health, Taronga Zoo Sydney will remain temporarily closed until Saturday 28 August 2021. We look forward to welcoming guests back on site as soon as health orders permit. 

Whilst Taronga Western Plains Zoo Dubbo will remain open at this stage to guests not under stay-at-home orders, we want you to have a safe and enjoyable day out, so there will be a number of changes required in line with the latest advice.

Safety measures

Taronga Zoo Sydney

In line with the latest health advice from NSW Health, Taronga Zoo Sydney will remain temporarily closed until Saturday 28 August 2021. We look forward to welcoming guests back on site as soon as health orders permit. 

Taronga Western Plains Zoo Dubbo

Taronga Western Plains Zoo Dubbo remains open, however, the following measures will be in place until 12.01am on Saturday 28 August 2021, applying to both day and overnight guests.

Guests from Greater Sydney,  Blue Mountains, Central Coast, Shellharbour or Wollongong: As the stay at home order remains in place for Greater Sydney, the Blue Mountains, Central Coast, Shellharbour and Wollongong, guests who currently live or work in these areas will not be able to visit Taronga Western Plains Zoo Dubbo, either as a day visitor or for overnight stays. 

All guests impacted by these measures who have previously purchased tickets or booked a stay will be able to reschedule their visit for a later date.

Wearing face masks: Masks must now be worn in all indoor areas, including indoor exhibits and shelters, retail store and food and beverage outlets.

Reduced capacity: Capacity will be reduced in all indoor and outdoor areas in line with the 4m2 rule. This includes indoor exhibits, retail store and food and beverage outlets.

Pre-book your visit: All tickets and member visits must be pre-booked online.

Bring your essentials upon arrival:

  • Your e-ticket
  • Facemask
  • Personal hygiene kit (including sanitiser)
  • Contactless payment method
  • Sunscreen
  • Water bottle

Check-in via the Service NSW App: Along with pre-booking your tickets, all visitors will also be asked to check in using the Service NSW app when you arrive on site. This includes all members of any family groups, including children.


If you have purchased General Admission Zoo entry tickets, excluding promotional offers, and need to change your visit date due to impacts from COVID-19, please contact either Taronga Zoo Sydney or Taronga Western Plains Zoo Dubbo:

Sydney: email tz@zoo.nsw.gov.au or call 02 9969 2777

Dubbo: email twpz@zoo.nsw.gov.au or call 02 6881 1400

Most pre-booked tickets can be changed to an alternate date at no charge. Excludes promotional offers. Tickets purchased during a promotional period using a discount code are not transferable to a date outside the promotional date range stated in the Terms and Conditions of that promotion. Please ensure to check the specific full terms and conditions when buying tickets during a promotional period.