Purchase your tickets to Taronga Zoo

Taronga Zoo is a COVID Safe site. 
Next time you visit you may notice a few changes that ensure our sites remain COVID Safe for all our guests, staff and animals.
Read more about the changes keeping you safe.

Sydney

Purchase your tickets online and select your visit date to Taronga Zoo Sydney.

Dubbo

Purchase your tickets online and select your visit date to Taronga Western Plains Zoo Dubbo.

COVID Safe information

Last updated Monday 18 January 2021

Taronga’s two Zoos offer guests a unique opportunity to experience the outdoors and reconnect with wildlife. Next time you visit you may notice a few changes that ensure our sites remain COVID Safe for you, your family, our team and our animals.

Below are a few tips to make your next visit as safe, fun and enjoyable as possible!

If you have cold or flu symptoms, we ask that you please stay home and do not visit.

Most pre-booked tickets can be changed to an alternate date at no charge. Excludes promotional offers. Tickets purchased during a promotional period using a discount code are not transferable to a date outside the promotional date range stated in the Terms and Conditions of that promotion. Please ensure to check the specific full terms and conditions when buying tickets during a promotional period.

Safety measures

Following the most recent advice from NSW Health, Taronga has implemented the following additional measures to ensure our Zoos remain a low-risk environment for you and your family to enjoy. 

Wearing face masks: From Friday 29 January 2021, it is highly recommended but no longer mandatory for guests to wear face masks in any indoor or outdoor areas.

Pre-book your visit: All tickets and member visits must be pre-booked online.

Bring your essentials upon arrival:

  • Your e-ticket
  • Facemask
  • Personal hygiene kit (including sanitiser)
  • Contactless payment method
  • Sunscreen
  • Water bottle

Check-in via the Service NSW App: Along with pre-booking your tickets, all visitors will also be asked to check in using the Service NSW app when you arrive on site. This includes all members of any family groups, including children.

Maintain social distancing: Staff and guests are required to maintain 1.5m physical distancing at all times where possible.

Guests are not permitted to visit Taronga’s Zoos in Sydney and Dubbo or stay overnight if it contravenes state or federal travel restrictions, border closures and public health orders relating to COVID-19. If you have been asked to self-isolate, please do not enter Taronga Zoo Sydney or Taronga Western Plains Zoo Dubbo.

If you have purchased General Admission Zoo entry tickets, excluding promotional offers, and need to change your visit date due to impacts from COVID-19, please contact either Taronga Zoo Sydney or Taronga Western Plains Zoo Dubbo:

Sydney: email tz@zoo.nsw.gov.au or call 02 9969 2777

Dubbo: email twpz@zoo.nsw.gov.au or call 02 6881 1400