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If you've never attempted Wild Ropes before or have some questions about the experience, read our Frequently Asked Questions below to find the answer. And if our FAQs still leave you hanging, you can contact the Wild Ropes team via the below channels:

Wild Ropes at Taronga Zoo Sydney

Bradleys Head Rd, Mosman NSW 2088

+61 2 9932 4246

How many courses & challenges are there?

For Adults and Juniors, there are four Wild Ropes courses in total:

  • 2 x  low level courses 
  • 2 x high level courses

The Adventure Package ticket allows access to one low and one high level course. The Ultimate Challenge ticket allows access to two low and two high level courses. A low course must be completed before tackling a high course. Additional courses are available for purchase at Wild Ropes. There are approximately 17 challenges per course so you will complete a minimum of up to 40 challenges by the time you successfully finish your adventure. Challenges include bridges, tunnels, aerial rock climbing walls, flying fox and even a hover board!

For Children's courses, there are two courses that can be completed multiple times during the 1 hour climbing session. The Koala course must be completed prior to attempting the Possum course.

How do I get to Wild Ropes?

Wild Ropes is located right in the centre of Taronga Zoo Sydney, with the six courses winding through the treetops above the Australian Walkabout.

Look out for the Wild Ropes sign just inside the Zoo’s Main Entrance to find your way to check-in, and plan your trip to the Zoo online before your visit.

What safety equipment is provided?

All safety equipment is supplied and participants must complete a safety briefing before beginning the course. Safety equipment includes:

  • Harness
  • Continuous belay system
  • Pulley
  • Helmet

Once fitted with all necessary equipment participants will receive a comprehensive safety briefing from an instructor. Once you have demonstrated that you are safe to go, you will be allowed onto the courses.

What is the minimum age required?

Juniors must be at least 8 years and 140 cms tall.

A Junior is a participant aged between 8 and 17 years old. Juniors aged between 8 and 13 years old must be accompanied by a climbing Adult on the course. There is a minimum ratio of 1 x Adult per 4 x Juniors allowed.

Children's courses are for children 3+ years (up to 140cms).

What's the maximum weight?

Wild Ropes courses are available to anyone who meets the minimum height and age requirements and weighs less than 120kg.

Children's courses are for children 3 years and above (up to 140cm).

What can I take on the course?
  • Fully enclosed shoes with rigid soles must be worn on the courses;
  • Hair should be pulled back;
  • Jewellery (including piercings) must be removed or taped over;
  • Glasses, including prescription glasses, may only be worn with a strap
  • You must remove anything that could fall off or out of your pockets before accessing the Wild Ropes course. This includes: keys, coins, phones, cameras, bags, watches, loose jewellery. Free lockers are provided to participants for your convenience.
  • Genuine Chest and Helmet Go-pro mounts are the only attachment allowed for actions cameras on the courses for safety reasons.
Do I need to be fit?

The high ropes course is a moderate fitness activity. You will climb ladders, swing and balance yourself on different elements. The courses require a degree of agility, strength and endurance - but challenging yourself to try something new is part of the fun!. If participants have medical concerns they are advised to consult their doctor in advance. Participants will be required to certify that they do not suffer from any medical condition which would make it more likely that they would be involved in any incident which could result in injury to themselves or others. Due to the physical nature of the courses, Wild Ropes recommends that pregnant women, people with pre-existing conditions or heart problems should not take part.

What are the operating hours?

The first session of the day starts at 9.30, with the last session of the day starts at 3.30pm.

Should I book before I visit?

Wild Ropes is a popular activity, you should book ahead of time to ensure you get the session time that suits you.

When should I arrive?

Plan to arrive at Wild Ropes at least 15 minutes prior to your session start time. If you are entering Taronga Zoo from the ferry allow an additional 20 minutes to ascend to the top entry where the entry to Wild Ropes is located. A trip on the Sky Safari is included in your Wild Ropes ticket. Note the Sky Safari operates from 9.30am and may not operate due to bad weather. Please note that Children 15 years or under must be accompanied by an adult on the Sky Safari Cable Car.

Does my ticket include entry to Taronga Zoo Sydney?

If you have purchased a combined Wild Ropes + Taronga Zoo Sydney ticket then you can also visit the Zoo by using either the Main (top) or Lower entrance. Make sure you leave enough time to complete both activities and remember to check into your Wild Ropes session 15 minutes before your official start time or you may miss out! 

If you have purchased a Wild Ropes ticket and would like to visit Taronga Zoo Sydney, you can purchase your Zoo entry ticket on the same-day and present your Wild Ropes entry wristband for your discounted zoo entry.

How long will the course take?

Adults and Juniors: 
Your session includes two courses, one high and one low. Allow approximately 90 minutes for completion depending on group size. Additional courses can be added at an additional cost.

Children's sessions last for 1 hour.

What happens in wet weather?

The course will remain open in most weather conditions (except in circumstances of lightning, high winds or storm). It can be a lot of fun climbing in the rain but for extra comfort, bring a weatherproof jacket (note: ponchos can rip easily) and a change of clothes for after your climb. If it becomes necessary to close the course for reasons beyond our control, such as extreme weather conditions, we will offer alternative dates or times for your booking.

Can I get a refund if I cancel my booking?

If you need to cancel or change your booking please contact us as soon as possible. An administration fee of $5 applies to all changes and cancellations. No refunds for changes or cancellations are possible within seven days of your booking. Adding additional guests to your booking is subject to availability. No refunds or compensation will be payable by Wild Ropes in the event that any participant is not permitted to, or decides not to undertake or complete both courses.