COVID Safe information
Last updated Monday 18 January 2021
Taronga offers guests a unique opportunity to experience the outdoors and reconnect with wildlife. Next time you visit you may notice a few changes that ensure our sites remain COVID Safe for you, your family, our team and our animals.
Below are a few tips to make your next visit as safe, fun and enjoyable as possible!
If you have cold or flu symptoms, we ask that you please stay home and do not visit.
Your accommodation booking can be changed to an alternate date at no charge.
Following the most recent advice from NSW Health, Taronga has implemented the following additional measures to ensure our sites remain a low-risk environment for you and your family to enjoy.
Check-in via the Service NSW App: All visitors will also be asked to check in using the Service NSW app when you arrive on site. This includes all members of any family groups, including children.
Maintain social distancing: Staff and guests are required to maintain 1.5m physical distancing at all times where possible.
Guests are not permitted to visit Taronga’s Zoos in Sydney and Dubbo or stay overnight if it contravenes state or federal travel restrictions, border closures and public health orders relating to COVID-19. If you have been asked to self-isolate, please do not enter Taronga Zoo Sydney or Taronga Western Plains Zoo Dubbo.
If there is anything urgent that you need to discuss regarding your booking, please use the below contact details for accommodation at Taronga Zoo Sydney or Taronga Western Plains Zoo Dubbo:
Sydney: email firstname.lastname@example.org or call 02 9978 4791
Dubbo: email email@example.com or call 02 6881 1488