Obtaining Information

Obtaining Information

Your right to information under the GIPA Act

The Government Information Public Access Act 2009 (GIPA Act) outlines the public’s rights to information and encourages government agencies to proactively release government information. Taronga makes a range of publications available online relating to the strategic and operational management of the organisation.

Proactively released information is primarily available via the Taronga website, including on the below topics. Informal release requests can be made for information not already available via our website by telephone, email or letter.

How to obtain information about Taronga Conservation Society Australia

Taronga aims to provide information informally where it reasonably can to lessen the need for formal GIPA Act access applications. In some cases, formal applications under the GIPA Act may be necessary, particularly if the information sought relates to another person’s personal information, business information or where the information is confidential.

Where access to information held on files is granted, Taronga reserves the right to recover any reasonable costs involved in providing the information. 

Formal applications can be commenced by contacting Taronga’s Information Manager who will provide the applicant with the means to make a valid application. We encourage all potential applicants to consider making an informal request first as a formal request may take longer and have greater costs implications. 

GIPA Act applications must be managed in accordance with the GIPA Act which specifies the requirements for a valid application, the assessment process and criteria for approving or refusing an application as well as the internal and external review process.

You can find out more about your right to information and new ways to access NSW Government information on the NSW Information and Privacy Commission website.

if you would like more detailed information about the process of obtaining information about Taronga, please refer to the Taronga Conservation Society Australia Information Guide.

GIPA Disclosure Log

Our disclosure log is a record of information that Taronga has released in response to a formal access application from an individual or organisation that we think could also be of interest to other members of the public.

If you would like access to the released information, please contact the GIPA Information Officer

Click to view the log

GIPA Ref NumberDate of DecisionDescription of information provided to applicant
2012/00120 November 2012Document outlining the current safety and handling procedure manual for elephant keepers
2012/00213 December 2012Document containing data extracted from a claims database (with private information excluded).  The data is relevant to injuries claimed under WorkCover that occurred during staff interaction with animals and covering relevant claims from 1 July 2009 to 30 June 2012
2012/00314 January 2013Internal report of the circumstances of 19 October 2012 incident when an elephant keeper was injured.
2013/00128 March 2013Release of film footage related to incident on 8 February 2013 and the related internal incident report of keeper being bumped by giraffe
2014/0118 September 2014Request for copy of Deed of Gift document for natural science specimens authorised in 2012 by Australian Museum
2015/0129 July 2015Records relating to compliance or non compliance with conditions of permits for importation of Asian elephants from Thailand to TCSA
2015/024 August 2015All documents relating to incidents of animal attacks at zoos and/or theme parks since 1 Jan/2011 through 31 July/2014. To include reports, Ministerial briefing notes and attachments, emails, CCTV footage, photos and any correspondence with employers of the victims.
2017/0120 February 2017Documents relating to incidents of animal escapes and/or animal attacks at NSW Zoos from 1 July 2015 to 16 January 2017. Includes reports, executive briefings, CCTV/video footage
2018/015 March 2018Request for any records of construction, modifications and/or repairs carried out on the stairs located between Taronga Zoo Ferry Wharf located on Athol Wharf Road Mosman NSW and the Taronga Zoo Gondola and including any incident reports or other related documents pertaining to any personal injury sustained by anyone on the stairs from Athol Wharf Road Mosman to the Taronga Zoo Gondola from December 18, 2012 to 18 December 2017
2018/0217 April 2018Information relating to marine turtles and other animals admitted to Taronga Wildlife Hospital in the last three years which were suffering from plastic ingestion.