As a Taronga Wildlife Express Train Volunteer, you will help create a fun, safe, and engaging experience for guests aboard the Wildlife Express. Volunteers will assist the train driver by supporting guests with boarding and alighting, opening and closing gates, delivering informative commentary and safety & welcoming messages during the journey and ensuring a memorable experience for all visitors.

As a Taronga Wildlife Express Train Volunteer, you will help create a fun, safe, and engaging experience for guests aboard the Wildlife Express. You will assist the train driver by supporting guests with boarding and alighting, opening and closing gates, delivering informative commentary and safety & welcoming messages during the journey and ensuring a memorable experience for all visitors. This role involves using a PA system inside the train and operating a two-way radio as required.

• This role is available any day of the week, Monday to Sunday, 10.00am-3.30pm.
• Applicants must be available to work at least one day per fortnight or one day per week
• All Taronga Volunteers are required to complete induction & training
• Position located at Taronga Zoo, Sydney

• Enjoy working with people and thrive in a team environment.
• Strong customer service ethic, excellent communication and interpersonal skills.
• Commitment, punctuality, reliability and a professional, friendly manner.
• Maintain a basic understanding and demonstrate the actions of the TZ Emergency Response Plan
• Experience or interest in public speaking, guiding, or visitor engagement as well as an ability to project your voice clearly
• Willingness to learn and share information about Taronga’s conservation initiatives.
• Demonstrate a moderate level of fitness and the ability to work in all weather conditions, including navigating uneven terrain and frequently entering / exiting the train cabin up/down a step.

As part of your application you will need to outline the reason you wish to become a Taronga Volunteer, as well as addressing how your skills, interests and or experience are relevant to this volunteer role.

Apply Now

Applications must be submitted via the application form by 11.45pm on Sunday the 10th of August 2025
 

NOTE: Applications received via SEEK/Go Volunteer will NOT be processed. 
If you have any queries, please email volunteer@zoo.nsw.gov.au or call (02) 9978 4695

Cost

A Volunteer Programs fee of $104.00 will be charged to successful applicants. 
This enables the following Volunteer benefits;

• Uniform
• Training
• Complimentary entry passes to Taronga Zoo Sydney and Taronga Western Plains Zoo for family and friends*
• Access to special events
• Discounts in our retail and food outlets and on our special programs
• Free parking at Taronga
• Complimentary Zoo Friends membership
• Free entry to Zoos Vic, Zoos SA and Zoos WA facilities
• Networking opportunities
• Opportunity to take part in special events and programs 

*Complimentary passes are distributed in December each year. 
Note: If you require any financial assistance please contact us