More than 100,000 school students visit Taronga Zoo each year. They participate in workshops led by Taronga Education Officers or independently explore the Zoo – Sydney’s very own living classroom. Want to help us educate the conservationists of the future?!

Taronga Education Volunteers support the Education Team to administer education programs at the Zoo. You will work closely with the education bookings team and individual program managers providing administrative and logistical support, while increasing awareness about Taronga Education Programs. Volunteers will meet and greet schools and community groups, escorting them where necessary and help ensure that their experience with Taronga is positive from end to end. 

• Support the Education Administration Team with call handling and general administrative support
• Liaise with school and community groups to prepare for their Taronga visit
• Greet school groups upon arrival to provide a smooth entry experience and provide general assistance to visiting schools throughout their excursion
• Engage with students and staff attending Zoo Education programs to enrich their education experience at Taronga
• Assist with program administration and support for other Zoo Education programs, such as Zoomobile and ZooSnooz

• This role is available Monday to Friday, no weekends
• Shift time: 9am-2pm
• Applicants must be available to work at least one day per fortnight, ideally one day per week, during the school term 
• This position requires a minimum commitment of 12 months
• All Taronga Volunteers are required to complete induction training

Please note: this volunteer role will have no direct animal contact or teaching involvement

To be successful in this role you will:

• Enjoy working with young people and be prepared to be part of a team
• Have excellent communication and interpersonal skills
• Be comfortable addressing large groups of people (school and community groups)
• Have a keen interest in education, wildlife, and conservation, and a willingness to learn 
• Have strong administration skills, attention to detail, and demonstrated skills in the Microsoft office suite
• Have a strong customer service ethic 

To apply for this role, you are required to complete the volunteer application form below and address the selection criteria. For further information regarding this position, please read the detailed position description on the right or contact (02) 9978 4695 or email volunteer@zoo.nsw.gov.au

Applications must be submitted via the Taronga Volunteer Vacancies website by 11.45pm on Monday 15th May 2023.

Please note: Volunteers are expected to maintain a Zoo Friends Volunteer membership to the zoo, included initially in your Volunteer Programs fee of $104.00 which will be charged to successful applicant/s.

(Assistance is available with fees if required – please email volunteer@zoo.nsw.gov.au)  

This includes the following:

• Uniform
• Training
• Complimentary entry passes to Taronga Zoo Sydney and Taronga Western Plains Zoo for family and friends*
• Access to reciprocal benefits with other organisations
• Access to special events
• National Volunteer Week and End of Year Celebrations
• Discounts in our retail and food outlets and on our special programs
• Free parking at Taronga
• Complimentary Zoo Friends membership
• Free entry to Zoos Vic, Zoos SA and Zoos WA facilities
• Networking opportunities
• Opportunity to take part in special events and programs

*Complimentary passes are distributed in December each year.