I understand, agree and accept that in participating in the Keeper For a Day Program I comply with the following:

• The Keeper for a Day program requires a moderate level of fitness and good mobility
• The Keeper for a Day program is an all-weather experience and will ordinarily proceed in the event of inclement weather
• I may be entering an environment housing animals which involves a degree of unpredictability and therefore risk of serious injury occurring
• my participation is at my own risk and without any liability attached to the Taronga Conservation Society Australia, including any injury to my person or damage to my property
• I will take direction from my Keeper Host regarding photographs and video taken on any device, and understand that some photos may be restricted from social media platforms
• I will take direction from my Keeper Host to comply with Taronga’s COVID-19 Safety Plan
• I will not attend my scheduled program if I feel unwell or have flu like symptoms (e.g. fever, cough, sore/scratchy throat, shortness of breath) and acknowledge that I will be excluded from the program and Taronga Zoo if I attend when unwell or with flu like symptoms
• Bookings are non-refundable but can be rescheduled or transferred in exceptional circumstances and at the discretion of Taronga
• Program activities and schedules are subject to change without notice
• Taronga reserves the right to cancel the Keeper for a Day Program at any time due to unforeseen circumstances such as natural disasters or in the event of severe weather. In the unlikely event that this situation occurs, Taronga will contact me as soon as practicable to notify me and reschedule my booking;
• Taronga cannot guarantee a nut-free environment (please contact us for further information)
• To redeem the Zoo Friends Keeper For a Day Discount, I must be a current Zoo Friend. This offer is non-transferrable. My membership number will be verified in the application process and if my membership does not exist or is expired, I will be charged the full price of $370 per person
• Gift Vouchers expire within 3 years of the issue date. Both the receipt Number and recipient name need to be provided to redeem the voucher
• If the program participant has a known allergy that causes an anaphylactic reaction upon exposure to that allergen, that participant must disclose this information to Taronga prior to participation on the Keeper for a Day program.  The participant is required to carry their own EpiPen throughout the duration of the program and must feel confident administering that medical when required.  Taronga staff are not permitted to administer that medication on behalf of the participant, they are only able to assist in this situation.