Renew your Zoo Friends Annual Pass

Renew your Zoo Friends Annual Pass

Renewals made easy

365 days of Zoo fun was not enough? Renew your Zoo Friends Annual Pass online now so that you don't miss out on watching our Sumatran Tiger cubs grow or seeing our Gorilla baby find it's feet.

Renewing is easy and can be completed in just a few steps. Use our mobile-friendly online booking form to renew, add a member to your group or update your contact details.

Accessing your online member account for the first time

As an existing Zoo Friends annual pass holder you already have an online account. To set your password:

  1. Click ‘Don’t have a password / forgot password?’
  2. Enter your email address provided when you joined Zoo Friends and click submit
  3. An email will be sent with instructions on how to re-set your password

Once logged in you will be able to:

  • Renew in just a few clicks!
  • Add or remove members
  • Check your expiry date
  • Update your contact details