Accessibility

Accessibility

Wheelchair access

Taronga Zoo Sydney is on a site of 28 hectares and the topography is quite steep in some areas. All paths are bitumen and many that traverse the Zoo are reasonably level, however some paths linking the various levels within the Zoo are steep.

Visitors with limited mobility are still able to traverse the entire Zoo with a number of elevators and ramps located around the site, indicated on the Zoo map. The Sky Safari cable car can also accommodate wheelchairs up to a width of 610mm, and a lift is available to transport guests with disabilities from street level to the lower Sky Safari terminal.

More than 95% of our animal displays are wheelchair viewable. Accessible amenties are All food outlets, shops, shows and presentations are wheelchair accessible, and all new developments since 2001 have been fitted with elevators. 

For advice on the best routes, speak to our staff at the Visitor Centre when you arrive.

Hiring a wheelchair

Top Plaza Shop, Map reference 7L

Taronga provides sturdy, all-terrain manual wheelchairs at no cost to those who require mobility assistance. ID is required and a disclaimer form must be completed. These wheelchairs must be pushed by a carer/companion and seat belts are required to be worn. Advanced booking is recommended by contacting the team.

Accessible Toilets

Wheelchair accessible toilets are located at the north and south entrances, at the Food Market, outside the Function Centre and at the Concert Lawns. There is also a wheelchair accessible bathroom at Parents Change Room located near the Giraffe exhibit. Facilities are indicated on the Zoo map.

Carers and companions

Taronga Zoo offers free entry to carers or essential companions of those with disabilities. We accept the national Companion Card.

Assistance dogs

Taronga Zoo Sydney adheres to strict quarantine regulations and unfortunately cannot admit guide dogs, hearing assistance dogs and other assistance animals.

Pre-arrangements can be made to have these animals held at Taronga Zoo Wildlife Hospital during a visit, by calling (02) 9978 4785.

If a request is received for such an animal to attend an event at the Taronga Function Centre, other than the designated quarantine areas (i.e. in the Zoo grounds), consideration is at the discretion of the senior veterinarian.

Interactive and hands-on activities

Backyard to Bush is an area that comprises of an urban home and backyard, a rural living area and the bush. The area is an exciting and stimulating area for children with and without special needs. There are interactive displays, graphic material and features in the House that make it like a real family home, a backyard which has petting animals and a garden with many fragrant plants and vegetables, an adventure playground with a water-play area and interactive musical stepping points.

Covered areas in this exhibit include the “Keen House” in the urban section, the farmyard barn and the underground wombat burrow in the “bush” section. Toilets (including disability accessible facilities) are adjacent.

Large models of animals including a life size gorilla, komodo dragon, rhinoceros and elephants can be found throughout the grounds. These can be fully explored by children with vision impairments.

Tactile experiences are also provided to visitors including ‘touch-tables’ and smaller interpretive sculptures including a variety of comparative skull and hand/paw installations.

Autism Services

Taronga offers a range of services designed to enhance the Zoo experience for our guests with Autism. Find out more about our Access Taronga days.